Mental Health Services

New for fall 2024: Drop-in initial consultations

To increase immediate access to services, we are implementing drop-in initial consultations that are available in person at our office. These consultations are offered on a first-come, first-served basis.

Drop-in hours:
Monday, Wednesday, Thursday, and Friday from 1 p.m. to 3 p.m.

Please note:

  • If we are full for the day, CAPS staff will help you schedule for another date, or you can stop by the next business day during drop-in hours.
  • Before your drop-in consultation, you will first be asked to complete initial paperwork and a brief assessment, which should take between 10-20 minutes. Please factor this into your timing when coming to CAPS.
  • If you come in for the drop-in consultation, but it's determined that you are in immediate crisis, you will meet with our on-call counselor who will complete a risk assessment and attend to immediate crisis support.

How to make an appointment

Making an appointment with Counseling and Psychological Services is simple. We’ve outlined the process below.

  1. Call 317-274-2548, email capsindy@iu.edu, or walk into the CAPS office to initiate an appointment.
  2. You will be sent paperwork to complete via email.
  3. Once you’ve completed the paperwork, call or email CAPS, and your initial consultation appointment will be scheduled either virtually or in person.
  4. During the initial consultation, a member of our professional counseling staff will conduct a brief assessment, which typically lasts 30–45 minutes. Based on your specific needs and goals, you will be given a treatment recommendation, which could include: group therapy, referral to a community provider, other services on campus, psychiatry, individual counseling, or other specialized treatment.
  5. Once you have your treatment recommendation, CAPS staff will assist you in next steps.

Service fees at CAPS

Your initial consultation appointment (described above) is free. Several other services at CAPS are also free, and others have a minimal cost.

Learn how much CAPS costs

 

 Crisis resources

National Suicide Prevention Lifeline:988 or 1-800-273-8255 (TALK)
Crisis Text Line:Text HOME to 741741
National Domestic Violence Hotline:1-800-799-7233
National Sexual Assault Hotline:1-800-656-4673
Veterans Crisis Line:Text 838255 or 988 then Press 1
Trevor Project Crisis Support (LGBT):Text START to 678678 or 1-866-488-7386

Privacy and your records at IU Indianapolis CAPS

The privacy of health-related information, including your records at IU Indianapolis CAPS, is governed by federal and state laws. IU Indianapolis CAPS prioritizes the privacy of your health care information and strives to comply with all related federal and state laws and professional ethical codes. When laws and codes conflict, CAPS will generally apply the more restrictive of policies and consider the health, safety, and well-being of all involved.

Learn more about privacy and your records

Campus concerns

Part of a campus group that has experienced loss or tragedy? Contact JagsCARE at 317-274-2548.

Concerned about someone in the campus community? Contact the Behavioral Consultation Team (BCT).

Submit a concerned persons report